NFON
Europe's leading cloud telephony provider. NFON delivers GDPR-compliant hosted PBX with native Microsoft Teams integration, advanced contact centre capabilities, and secure European infrastructure.
About NFON
NFON is a Munich-based cloud communications company and one of Europe's fastest-growing hosted telephony providers. With over 50,000 business customers across Europe, NFON has built a strong reputation for reliability, data privacy, deep Microsoft Teams integration, and enterprise-grade contact centre capabilities.
Unity Comms is an accredited NFON partner, meaning we can deliver, configure, and fully support NFON solutions for UK businesses — from initial consultation and number porting through to ongoing account management and technical support. Whether you're a small business or a large multi-site enterprise, we'll design a solution that fits.
Why NFON?
European Privacy First
NFON is a German-headquartered company operating exclusively within European data centres. For businesses where GDPR compliance and data sovereignty are non-negotiable, NFON offers unmatched peace of mind — your data never leaves Europe.
Teams-Native Calling
NFON's integration with Microsoft Teams is one of the deepest available. Users make and receive external calls directly within Teams with full PBX features intact — no switching apps, no extra hardware, no compromise on functionality.
Contact Centre Ready
Unlike many hosted voice platforms, NFON includes advanced contact centre features as standard — ACD, real-time wallboards, agent management, and supervisor tools — making it ideal for businesses with customer-facing teams.
NFON Platform Features
Everything your business needs from a modern cloud phone system, with European-grade security and compliance built in from the ground up.
NFON Cloud PBX
A fully hosted cloud telephone system with no on-site hardware required — all managed and maintained from NFON's secure, ISO-certified European data centres.
Cloudya App
NFON's Cloudya app lets users make and receive calls, send messages, and join meetings from any device — desktop, mobile, tablet, or browser — with a single login.
Microsoft Teams Integration
Native integration with Microsoft Teams allows users to make and receive external calls directly within Teams, with full PBX features intact and no additional hardware.
European Data Centres
All data is processed and stored exclusively within European data centres, ensuring full GDPR compliance, data sovereignty, and adherence to the highest EU privacy standards.
Instant Provisioning
New users, extensions, and features can be added in minutes via the NFON admin portal — no engineer visits, no hardware changes, and no waiting for a technician.
GDPR Compliant by Design
NFON is headquartered in Germany and built from the ground up to meet European data protection standards — making it the natural choice for compliance-conscious UK businesses.
Advanced Call Centre
Sophisticated call queuing, ACD (automatic call distribution), real-time wallboards, agent management, and supervisor tools make NFON ideal for contact centre environments.
Detailed Analytics & Reporting
Comprehensive reporting on call volumes, wait times, agent performance, missed calls, and more — all accessible from the intuitive web-based admin portal in real time.
Any Device, Any Location
Whether your team works in the office, at home, or on the road, NFON's Cloudya platform delivers a consistent, full-featured experience on every device.
Auto-Attendant & IVR
Professional multi-level auto-attendant menus, hunt groups, and call routing rules ensure every caller reaches the right person or team without delay.
Call Recording
Record calls automatically or on demand for compliance, quality assurance, and training. Recordings are securely stored in the cloud and easily searchable.
Voicemail to Email
Voicemail messages are automatically transcribed and delivered directly to your email inbox, so you never miss an important message even when away from your desk.
Number Porting
Keep your existing business numbers. NFON and Unity Comms manage the full porting process end-to-end, ensuring a smooth transition with zero disruption to your business.
Call Notifications & Presence
Real-time presence indicators show who is available, on a call, or away — helping your team communicate more efficiently and reducing missed connections.
Multi-Site Support
Manage multiple office locations, remote workers, and international sites from a single NFON admin portal — with consistent features and policies across your entire organisation.
SIP Trunking Compatible
Already have handsets you want to keep? NFON's SIP trunking option lets you connect existing hardware to the cloud platform for a cost-effective, phased migration.
Key Benefits
Interested in NFON for your business?
As an accredited NFON partner, Unity Comms can design, deploy, and fully support an NFON solution tailored to your needs. Get in touch today for a free, no-obligation consultation.